Mood | Results & testimonials

Over a decade of measurable outcomes

We've worked with thousands of clients across ecom, hospitality and lifestyle. The below showcase has been pulled from real client reports. Without context, numbers can be misleading. But some results speak for themselves.

Results we're especially proud of

JD Sports
Fashion & streetwear retail · Meta · via 2Squared
£18.04ROAS on Technicals over Black Friday

Black Friday across JD Sports' brand portfolio. Technicals returned a £18.04 ROAS (+112% MoM) and +336% revenue, with one remarketing campaign hitting a £99 ROAS. Android Homme grew revenue +90% MoM - holding ROAS while scaling spend +133% - and Supply & Demand saw revenue lift by +252% MoM.

Peak-season delivery across Android Homme, Technicals, Pink Soda Sport and Supply & Demand.

Rodeo Doughnuts
(Formerly Doughnut Time)
D2C food & e-commerce · Meta
£6.62account-record ROAS in December, beating the previous best of £6.32

The rebuilt Meta funnel produced the highest-ever purchase-generating ad in the account's history, an +85% month-on-month lift in purchases, and the lowest cost-per-acquisition on record.

Revenue up +48% versus the same month a year earlier - a year-on-year BAU improvement, not a seasonal spike.

Cosatto
Nursery & baby retail · Meta
£6.56ROAS - consistently performing above the brand's £6 target

Due to the incredibly heavy flow of fresh customers needed to sustain profitable marketing activity for baby brands, achieving this figure through Prospecting campaigns alone was no mean feat. Remarketing windows here differ considerably from most brands, as the crucial stage of the funnel is acquisition, education and awareness through to conversion in a relatively quick timeframe to secure the attribution and compete against other brands during the customer’s research phase.

Part of a multi-year international engagement, spanning UK, German and Spanish territories.

Queens
London hospitality · Meta
+150%year-on-year growth in link click-through rate

Consistent creative and funnel optimisation drove CTR to 6.45% (+150% YoY), with site visits up +57% to over 10k and cost-per-visit down to just £0.15 in one of the most competitive hospitality markets in the country.

Engagement - saves, shares and video views - grew steadily across a six-month view.

Rodeo Doughnuts
(Formerly Doughnut Time)
D2C food & e-commerce · Meta
£10.11ROAS heading into Valentine's, up +70% on the month

Through the quiet post-Christmas window - historically slow for non-essential brands - spend was paced to hold a £5.34 ROAS, comfortably above the £4 account benchmark, before climbing sharply as seasonal demand returned.

Sustained performance across consecutive quarters, Dec–Feb.

Hanna Sillitoe
Skincare & wellness D2C · Meta & Klaviyo
+31%year-on-year growth across the Black Friday / Cyber period

A coordinated Meta, Klaviyo and brand strategy delivered a +22% uplift on BFCM itself and, taken across November as a whole, finished +31% up on the prior year - the payoff of sustained strategic work rather than a one-off push.

Year-on-year comparison across the peak trading period.

Cosatto
Nursery & baby retail · Meta
£0.28cost per visit - one of the lowest costs possible for a targeted high LTV customer site visit

Consistent full-funnel management for a national retail brand: prospecting concentrated on its highest-lifetime-value audiences, month-on-month ROAS improvements, and new video creative driving visits as low as £0.09.

A multi-year engagement spanning a full retail calendar of promotions and launches.

Whites Beaconsfield
D2C teeth whitening · TikTok Shop
£18.64ROAS from one TikTok Shop campaign in just 5 weeks

The five-week promotional burst was supported by small-creator UGC and founder-led scripted content, with products integrated directly through TikTok Shop while the functionality was still in its infancy. Early adoption gave Whites an edge against competitors, helping drive 3.8k web purchases at a £0.96 CPA.

One TikTok Shop campaign delivered over a five-week promotional window.

Nightcap
Nationwide hospitality group · Paid media
9brands, spanning event & always-on activity across 16 venues nationwide

We worked with Nightcap for 4 years, supporting them throughout their transition from Adventure Bar to Nightcap PLC. Together with their senior digital team, we helped them to build a robust paid media strategy to support both year round walk-ins and ticketed events across 9 brands.

A 4 year engagement supporting the group through its transition from Adventure Bar to Nightcap PLC.

50 Cheyne
Premium London restaurant · Meta & organic
+10kInstagram followers added over the engagement

Paid and organic working together lifted the account across the board - reach, engagement and audience growth all up over the period, with the client noting growth "across the board" since work began.

Compounding growth measured from June onward.

Circe's Rooftop
London rooftop bar & restaurant · Meta
−25%spend year-on-year, while growing site traffic and efficiency

Doing more with less: ad spend cut 25% year-on-year with site traffic held at 4,000+ visits, cost-per-visit down 14% to £0.46 and CPM down 12%. A custom tracking-journey rebuild restored accurate conversion attribution, giving a true read on the £19.17 ROAS the account was driving. Sustained across a multi-year engagement now spanning Meta and TikTok.

Year-on-year efficiency gains on a long-running account.

Cow & Sow
Multi-site restaurant group · Meta
£4.66ROAS on prospecting activity for a considered-purchase category

Location-level campaigns across Birmingham and Bristol held a healthy return in a category where bookings are rarely impulse decisions - with budget scaled up on the strength of the numbers.

Ongoing management across more than 18 months of monthly reporting.

What our clients think

Her campaigns consistently met and exceeded our KPIs, delivering unprecedented ROI for our brands. She goes above and beyond to make sure her clients hit their targets and is always ready to action any request with agility. Her responsiveness and great communication made working together a delight.

Flora Kovecses
Growth Marketing Lead, 2Squared (JD Sports)

Great work as ever!

Alan Armstrong
Spaceman Marketing

Working with you is top class! I love how straight-talking and proactive you are - you're just part of the internal team at this point. You're an asset to any business wanting to get the best return from their online channels.

Vicky
Cosatto

Nice to see that we've grown so much across the board. Nice work!

Iain Smith
50 Cheyne

I loved working with Ruby & the team at Mood. Ruby successfully managed our paid social channels, consistently driving strong ROI and venue footfall. She is data-driven, creative, dependable, speedy and seemingly always working - exactly what you need from the founder of a paid agency!

Sam Hawker
Nightcap

Great summary, appreciate your work.

Mike Marshall
Cosatto

I cannot stress enough how lucky we are to work with you guys - your fees are very fair and your work is amazing. If we worked with a big agency we wouldn't get a fraction of what we get with you.

Becca O'Reilly
Head of Brand & Marketing, Hanna Sillitoe

Amazing to see - I showed the team and they're all excited to see the results.

Becca O'Reilly
Head of Brand & Marketing, Hanna Sillitoe

The right mix of creativity and analytical insight that's key for success - she just implicitly gets the brief each time. Highly recommend.

Siu Coll
Founder, Liberty in Love

Really loving the simplicity, and how easy it is to filter by location.

Heather Dobson
Nightcap

Really interesting and easy to understand, with actionable points I can get on with. We're starting to see the fruits of the strategic work pay off - and we're only going to get stronger.

Becca O'Reilly
Head of Brand & Marketing, Hanna Sillitoe

Thanks for the new report and the update ahead of the meeting - it was a big help.

Danial McKenna
Digital Marketing Director, Cosatto

Fantastic knowledge and experience of all things social. Highly driven, diligent, a great eye for detail, and a key focus on ROI - an absolute pleasure to work with.

James Feakins
Co-Founder, Sleepbear

Good to see the strong numbers - and the layout's really clear and easy to understand.

Becca O'Reilly
Head of Brand & Marketing, Hanna Sillitoe

Thank you so much for all your work - I speak for the whole team when I say we appreciate everything you've put in.

Paul & Toby
Whites Beaconsfield
Trusted by

Brands we've worked with

A few of the names we've grown across ecom, hospitality and lifestyle

JD Sports
Cosatto
Rodeo
Ego
Circe's Rooftop
Queens
50 Cheyne
Cow & Sow
Nightcap
Hanna Sillitoe
Whites Beaconsfield
Android Homme
Pink Soda
Unlike Humans
Rascal
Ruby Violet
Manchester Art Fair
Northern Restaurant & Bar
Doughnut Time
Lounge Underwear
UGG
Rise & Fall
Liberty in Love
The Somerset Toiletry Co.
Lamoda
Neat Burger
AllDayPA
Barber Barber
Technicals
The Shade Hut
Blame Gloria
Tonight Josephine
Luna Springs
Piano Works
Barrio
The Cocktail Club

All figures taken directly from real performance reports and client correspondence.