Privacy policy

Effective Date: October 1st 2025

At Mood Co LAB, we are committed to protecting your personal data and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy explains what personal information we collect, how we use it, and your rights.

1. Who We Are

MOOD CO LAB LTD (Company No. 16787567).
 Our registered office is:
 Regus 3rd Floor, 82 King Street, Manchester, England, M2 4WQ.
 For any privacy-related enquiries, you can contact us at hello@moodco.io.

2. What Data We Collect

We may collect and process the following information:

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Name
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Email address
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Billing address
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Payment details
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Business information 
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We also collect website usage and behavioural data through cookies, pixels, and third-party tracking tools.

3. How We Use Your Data

We use your personal data to:

Process your orders and deliver our digital products

Send you order confirmations and essential service updates

Send you marketing emails (if you have opted in)

Improve our website, products, and services through internal research and user behaviour tracking

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Fulfil any legal obligations
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We will only share your data with trusted third parties when necessary, such as:

Payment processors (e.g. PayPal, ThriveCart)

Website and email platforms (e.g. Squarespace)

We do not sell or share your personal data with any third parties for unrelated marketing purposes.

4. Cookies and Tracking

Mood Co LAB uses cookies and tracking software to:

Understand how visitors interact with our website

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Optimise your user experience
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Deliver targeted advertising via pixels from platforms such as Google, Facebook, and TikTok

You can control your cookie settings at any time via your browser preferences.

5. Your Rights

You have the right to:

Access the personal data we hold about you

Correct any inaccurate or incomplete data

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Request that we delete your data
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Object to certain types of data processing

To exercise your rights, please email hello@moodco.io. We aim to respond to all requests within 30 working days.

6. Data Storage and Security

Your data may be stored by third-party platforms whose servers may be located in the UK, EU, or USA.
 We work only with reputable providers who are GDPR-compliant or have appropriate international data transfer safeguards in place.

We retain customer data only for as long as necessary to fulfil the purpose it was collected for, unless you request deletion.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at lab@moodco.io.